How can I actually talk to someone in Microsoft?
Yes, Microsoft has live chat support. Go to the https://support.microsoft.com/en-us/contact/virtual-agent/ and start chatting with a live agent.
Customized to your needs, help desk software can include omnichannel capabilities such as live chat, chatbots, online tutorials, email support, voice support, knowledge base libraries, client portals, and reporting.
Additional help is available if you need it, including live chat with a Microsoft specialist.
Chat lets you connect with others, stay up to date on projects, and express yourself, whether you're in the office, at home, or on the go with the Microsoft Teams app. In Teams, you'll see three types of chats: One-on-one chats: to connect with people individually.
Whether you purchased your computer from Microsoft or another retailer, the Answer Desk folks at your local Microsoft store can assist you for free with the following issues: 1) extended diagnostics on any device; 2) software repair or support; 3) virus and malware removal; 4) PC tune-ups for increased performance; and ...
Visit the Microsoft Community website. Go to answers.microsoft.com in a web browser. Click "Ask a Question" towards the top-right of the page.
For Microsoft Support: You can open up a Chat or contact them by phone call into their support.
Here are the supported mobile platforms for the Microsoft Teams app: iOS operating system version 10.0 or later. Compatible with iPhone, iPad, and iPod Touch. Android operating system version 4.4 or later.
Monday - Friday, 8:00 A.M. - 8:00 P.M. Central time.
How do I speak to a live chat customer?
- #1: Initiate Conversational Chat.
- #2: Ask for More Information, Show Empathy.
- #3: Never Say “I Don't Know”
- #5: No Harm in Admitting Your Fault.
- #6: Learn to Take Follow-Ups.
- #7: Don't Make Customers Wait – Continuity is the Key.
You can log in to LiveChat using your browser. The address to the app is: accounts.livechat.com. Bookmark it or even set it up as your homepage so you always have LiveChat at hand.
Select Calendar on the left side of Teams, right-click the meeting event, and then select Chat with participants. Or you can double-click the meeting event and select the Chat tab.
| Support Features | Microsoft Premier Support | Unified Support Core Plan |
|---|---|---|
| Support Cost | $300 per hour | 8% of annual software spend |
| Minimum Contract | $25,000 | $25,000 |
| Response Time | 1 hr critical, 2 hr standard | 1 hr critical, 8 hr standard |
Looking back on the forum with a couple of other users who faced the exact same problem as you, it looks like at around the 7 - 9 day mark is where things were resolved.
If you cannot recover your account, please go to https://account.live.com/acsrand submit a separate support request to Microsoft account recovery support to get a new password.
In the Microsoft Q&A header, click on Ask a question. As you type in your question, we will show you similar questions that have already been asked. Make sure to investigate these because someone may have already answered your question.
The recovery form is available at https://account.live.com/acsr. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you'll have of regaining access to your account.
Open the form for which you want to review the results, and then select the Responses tab. Scroll down to review a summary of the responses for each question asked. Select View results to see detailed responses from each respondent. Select Open in Excel to view an editable spreadsheet of responses to your form.
Microsoft is back to selling smartphones for the first time since it abandoned its mobile business more than four years ago. The company began taking orders Wednesday for the Surface Duo, a new dual-screen Android device that costs USD 1,399 and begins shipping in September.
How do I call a Microsoft team from my phone?
To dial a number from Teams, go to Calls, click Dial a number, and then enter the number of the person you want to reach. This way you can contact anyone, even if they're outside your organization.
At the top of Teams, type "/call" in the box and then enter a name or number. When you make your selection, the call will begin automatically. In this way, you can quickly find people or groups and make a call to them.
These service numbers don't typically incur a toll cost to the caller. Teams provides national toll-free numbers in over 60 countries/regions. Some countries/regions and originating number types, such as calls originating from mobile phones, may in some cases incur a toll cost to the caller.
With Microsoft 365, you can easily find ongoing technical support via chat or phone for Office and Windows plus all the individual apps included in your subscription. One-time purchase Office products (also known as perpetual), include technical support via chat.
Yes, live chat is with a real person.
When most people talk about live chat, they're talking about messaging in real-time with a live customer service representative. However, sometimes companies are starting to use AI to create chatbots so that they don't have to have as many people monitoring live chat requests.
Live chat is when a customer support agent is helping a customer in real time through a chat widget on a company's website. Agents can quickly answer a customer's questions based on their needs and provide a more customized experience.
Chat support is a common method of customer service or support that offers assistance to customers through the use of a messaging app or online chatbot. Delivered by live agents or through artificial intelligence (AI), chat support supplements more traditional customer service channels, such as voice or email.
Live Chat lets you talk with your website visitors right from Microsoft Teams. Now you can offer great customer service and sell more without the need for another messaging tool. Setup takes less than 1 minute, and we provide you with a customizable chat widget you can add to your website.
Chat makes it easy to send and read messages, so you can quickly share info with your teammates.
Teams delivers chat-based collaboration, calling, meetings, and live events, so you can expand the audience of your meetings. Teams live events is an extension of Teams meetings, enabling users to broadcast video and meeting content to a large online audience.
How do I talk to a real person at Microsoft Xbox?
Visit Xbox's “Contact Us” page and follow the prompts to report your issues. Select a representative contact method like live chat or telephone. Alternatively, call Xbox Support at 1-800-469-9269 and wait to speak to a representative (the average wait time is about 23 minutes).
8 AM to 5 PM Central Time.
- On the Xbox website.
- On the phone. You can also contact Xbox customer support on the phone by calling 1-800-469-9269. ...
- On social networks. Another method you can try is contacting Xbox support on social media.
- Choose Get Support in the browser instead.
- Type anything like 'speak to someone' in the 'Describe Your Issue' box.
- Choose the blue 'Contact Support' button that appears at the bottom of the search results.
- Choose Surface.
- Choose Technical Support.
- Chose Duo.
- Click Confirm.
Microsoft accounts
A Microsoft account is a free account you use to access many Microsoft devices and services, such as the web-based email service Outlook.com (also known as hotmail.com, msn.com, live.com), Office Online apps, Skype, OneDrive, Xbox Live, Bing, Windows, or the Microsoft Store.
Microsoft support agents use the following domains to send emails to our customers: microsoft.com. microsoftsupport.com. mail.support.microsoft.com.
As a benefit of your Microsoft 365 subscription, you can create a personalized email address that's associated with your Outlook.com mailbox.
Looking back on the forum with a couple of other users who faced the exact same problem as you, it looks like at around the 7 - 9 day mark is where things were resolved.
For technical assistance in the United States, contact Microsoft Product Support Services at (800) 892-5234 between 6:00 A.M. and 6:00 P.M.